Privacy Policy

1. Introduction
Synergy Communications Corp. ("Synergy," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect from our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.

2. Information We Collect
2.1 Information You Provide Directly
We may collect the following types of personal information when you contact us, request a quote, or engage our services:
• Full name and job title
• Company name and business address
• Email address and phone number
• Project requirements and facility details
• Any other information you voluntarily provide

2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
• IP address and browser type
• Pages visited and time spent on our website
• Referring URLs and device information
• Cookies and similar tracking technologies

2.3 Information from Third Parties
We may receive information about you from third-party sources such as Google Ads, analytics providers, or referral partners, consistent with their respective privacy policies.

3. How We Use Your Information
Synergy Communications Corp. uses the information we collect for the following purposes:
• To respond to inquiries and provide requested quotes or proposals
• To deliver, manage, and support our AV integration, digital signage, IPTV, LED screen, and network infrastructure services
• To communicate project updates, schedules, and technical documentation
• To send relevant business communications and service-related notifications
• To improve our website, services, and customer experience
• To comply with legal obligations and enforce our agreements
• To conduct marketing and advertising activities, including Google Ads campaigns

4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
• Service Providers: Trusted vendors and contractors who assist in delivering our services (e.g., shipping, project management tools), subject to confidentiality agreements.
• Legal Compliance: When required by law, regulation, or valid legal process (e.g., court order or government request).
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
• Protection of Rights: To protect the rights, property, or safety of Synergy Communications Corp., our clients, or others.

5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain parts of our website.
We may use third-party services such as Google Analytics and Google Ads, which use cookies to measure website traffic and the effectiveness of our advertising. These services are governed by their own privacy policies.

6. Data Security
Synergy Communications Corp. implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
• Access-controlled systems with role-based permissions
• Secure, encrypted business email communications
• Restricted access to client data on a need-to-know basis
• Secure storage and proper disposal of physical documents
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, it is securely deleted or anonymized.

8. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
To exercise any of these rights, please contact us using the information provided in Section 11

.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy
Our website and services are intended for business use and are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy
Synergy Communications Corp. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Communications Corp.

Socio número 1 en audio, vídeo y tecnología en Puerto Rico

787 - 708 - 6911

Privacy Policy